Cancellation & Refund Policy
We are committed to providing exceptional life coaching services. However, we understand unforeseen circumstances may require you to cancel or reschedule your coaching sessions.
For Individual Coaching Sessions:
- You may cancel or reschedule an individual session with at least 24 hours notice by contacting your coach.
- If sufficient notice is provided, you will not be charged for the session or may reschedule based on availability.
- If you provide less than 24 hours notice, you will be charged 50% of the session fee.
- If you do not show up for a session without notice, you will be charged the full session fee.
For Coaching Packages:
- You may request a full refund for any unused coaching sessions in a bundle or package within 5 business days of purchase.
- If you have used any of the coaching sessions, refunds will not be provided for partial completion of a bundle or package.
- Individual sessions completed as part of a bundle or package are still subject to the 24-hour cancellation policy above.
- If eligible, refunds will be issued within 10 business days in the same form of payment originally used.
- Any prepaid but unused individual sessions will be refunded should this agreement be terminated early.
We understand that unexpected events occur and will work with you in good faith to find a reasonable solution if the need for a refund or cancellation arises. If you have any questions about our policy, please contact us at [insert contact info].